Terms & Conditions

Terms & Conditions of Entry

Entry into the ARMA ACE Awards is free and only ARMA Members, Associates, Partners and suppliers to ARMA Members are eligible to enter.

All entries must be submitted online by Wednesday 25 March 2020 at midnight via the entry form on this website.

Entrants can enter more than one category. All company entries must be approved by a director of the company entering.

Sponsors cannot enter categories they are sponsoring but may enter other categories.

All information submitted will be treated in the strictest confidence and will only be seen by the ARMA Secretariat and the judging panel. However, information on shortlisted and winning entries will be described in ARMA publicity material.

Shortlisted entrants will be announced in June 2020. Winning entries will be announced at the Awards Dinner at Old Billingsgate, London EC3, on Friday 26th June 2020.

The judging panel comprises senior property professionals, entirely independent of ARMA, and the judges’ decision is final. ARMA is not involved in the judging process. Not all the awards advertised will be awarded if the judges consider that the criteria have not been met. Judges will absent themselves from any discussions if they have a conflict of interest.

The judges will be looking for clear examples of good management and/or practice that have led to the improvement in the lives of leaseholders.

When entering this competition, entrants will be deemed to have accepted these Terms & Conditions and to have agreed to be bound by them.

Winners, highly commended and shortlisted finalists will be able to display a special logo on their marketing collateral. Shortlisted finalists will receive one complimentary ticket per category to the Dinner & Ceremony.

A photographer will be present at the event. Photographs will be used for future marketing. If you would prefer for your image not to be used please notify an ARMA member of staff.

The Awards Dinner and Ceremony is subject to separate Terms & Conditions (see below).

If you have any queries, please contact Naomi Fletcher at ARMA on 020 7978 2607 or via admin@arma.org.uk.

Terms & Conditions of Dinner Booking


Old Billingsgate, 1 Old Billingsgate Walk, London, EC3R 6DX
020 7283 2800


6:30pm - 1am

Early Bird Discount Booked and Paid on or before the 24th March 2020

£215 +VAT per ticket
£2,000 + VAT per table of 10

From 24th March 2020

£225 +VAT per ticket
£2,250 + VAT per table of 10

If you have been shortlisted for a category the organisers will send you a discount code for you to claim your free ticket. To claim the free ticket, enter the discount code in to the ‘Shortlist Code’ field on the booking form.


Bookings can only be made by completing and submitting the online form.

Confirmation of your booking and payment will be emailed to you shortly after you have submitted your booking. If you haven’t received confirmation of your booking within 7 working days, please contact Yen Ly at yen@arma.org.uk.


Men: Black Tie
Women: Cocktail or Evening Dresses
Our theme this year is a masquerade ball - so please feel free to enhance your attire accordingly!


Bookings are non-refundable and payment must be submitted at time of booking. Substitutions may be made without penalty but must be received in writing no later than 3 days prior to the event.


ARMA reserves the right at any time and without prior notice to change the venue and date of the event and/or the contents of the programme from those described.

ARMA also reserves the right and without further liability to cancel the programme in which event all monies will be refunded — but no further liability can be accepted. ARMA accepts no responsibility for the views and opinions expressed by any judges, special guests or other person at the event.

Sponsorship of this event does not in any way represent an endorsement by ARMA of the sponsors products or services.


The information you provide on the booking form will be held by the ARMA Secretariat in a database and may be used to keep you informed of ARMA’s activities and the products/services of the event sponsor.

These awards are sponsored by






ARMA ACE Awards Media Sponsor